Faq

Last Updated on May 02, 2018

Buy Offers are those products that are not available at the website but you want to buy as either a buyer or a supplier, therefore you ask for the suppliers who have the products to contact you. By offers can be posted by either a buyer or a supplier

Sometimes they are referred to as “Sale sell”. These are products that the supplier wants to clear from the store. Thus gives an offer.

These are products that the company or a supplier offers besides the wholesale products. To buy these products, you need to contact the supplier directly by sending the enquiry.

These are products sold in wholesale or in bulk and they are cheaper compared to buying one product, saving cost. Every supplier has their products’ minimum order.

Yes. We are committed to offering our customers only 100% genuine and original products. We also take all necessary actions to ensure this: any seller found to be selling non-genuine products is immediately delisted from Blazebay.

Please send an email to support@blazebay.com if you think a product listed on our website does not meet these standards

How to change my email address? Log into your account, then click on “General options” from there choose “Edit Profile” and on the”email” section, enter your new email than click on “Update”.

We will send you regular updates about the status of your order via emails and calls. After your order has left our warehouse and is on its way to you, you can also track its status by entering your tracking number on https://www.blazebay.com/tracking

Log into your account, then click on “Account setting”. You will be required to enter your old/Current password before entering the new password. Then click on “Change password”.

Click on “Forgot password” then enter the username of the account to retrieve your password. A link will be sent to your email which will redirect you to input your new password.

Trade alert on blazebay gives you updates on new and latest products, news from industries, real-time quotations and hot items on blazebay for free or according to the chosen plan. The Latest Trade Information: The personalized updates on newly added products, company listings and buying requests on blazebay.com. You can choose the products you’re interested in and set your email preferences. Premium deals: the products from the premium suppliers on blazebay. Besides, there are the two types of information available from Trade Alert: Products and Companies.

This is a listing from suppliers containing product images, descriptions and features representing the real product supplied by the supplier that is displayed online 24 hours a day all year round.

These are all supplier companies that are onboard blazebay platform. On these companies, certain information is displayed. This Basic business information of companies includes;

  1. Type of business,
  2. Size and scope of operations,
  3. Staff and facility information,
  4. Certifications and awards,
  5. Third-party verified company information, i.e. key products and primary market(s).

Sorry for the inconvenience, but if you were you receiving emails from the suppliers directly, we might suggest you add them to your junk or spam box directly. Please go to this email service settings page to modify it if you would like to remove from our mailing list. Once you can click on the button of the email that you want to unsubscribe and it shows OFF, it means the email has been unsubscribed and you are good to go. If you fail to unsubscribe or no longer have access to your account, kindly contact our Support team at support@blazebay.com or live chat for help.